COVID-19 Update

Update for all our customers.

Last update 06 May 2021

Dear Customer,


We were informed yesterday afternoon by NSW Health regarding the visit of a positive COVID case in the period of 1:20 – 1:45 pm Saturday 1st May. Working closely with NSW Health and adhering to their advice, we have had all the staff that worked the day isolated immediately and sent for testing which have come back negative and ensured guidelines recommended by NSW Health to be put in place.


We have had NSW Health cleaning services undertake a deep cleaning of the premises which has since been completed today, Thursday 6th May. As before, we take the safety of customers seriously with signage and sanitisation stations at entry points to the store.


Safezone Certified

For those who were at the stores at the time, testing clinics can be found through here:

Please everyone stay safe, and take care.


Best Regards,

Joe's Barbeques

Update 31 March 2020

Dear customer,


At this stage, we have introduced a number of procedures and proactive steps to ensure safety of our customers and staff, our regular services and processes to fulfil orders both In Store and Online remain in place with our showrooms and warehouses remaining open for customer enquiries, pick up and delivers.


We have taken actions for Social Distancing and improved hygiene practices within our stores and warehouses. We wish to assure people that we are doing everything we can to continue to provide a high level of service and ask for your understanding and assistance so we can all get through this time.

Should have any questions please contact us on:


Ph: (02)9737 9799